Jump to Content
Jump to Main Navigation
More
Subscribe
How to use this site
BPRO
Menu
Home
All Content
Cases
Commentary
Legislation
Precedents
News
My Content
(1)
Recently viewed
(1)
Collection of Student ...
My Searches
(0)
Print
Save
Cite
Email
Share
Print
Save
Cite
Email
Share
Show Less
Restricted access
Collection of Student Loans Manual
Publisher:
Copyright:
2018 Crown
Collection of Student Loans Manual
The role of HM Revenue & Customs in the collection of student loan repayments
GO
Contents
Contents
Expand All
Collapse All
CSLM001: Index of Forms
CSLM002: Index of Functions
CSLM003: Index of Legislation
CSLM004: Glossary
CSLM005: Contact Point
Close section
About CSL
Close section
CSLM1000: Contact points
CSLM1001: Introduction
CSLM1010: Student loans company help lines
CSLM1015: HMRC help lines
Close section
CSLM2000: Overview of students loans
CSLM2001: Introduction
CSLM2010: Student loans
CSLM2015: Role of the borrower
CSLM2020: Role of the student loans company
CSLM2025: Role of HMRC
CSLM2030: Role of the employer
Close section
CSLM3000: Handling enquiries
CSLM3001: Introduction
CSLM3010: Queries from borrowers
CSLM3015: Queries from employers
CSLM3020: Queries from the student loans company
Close section
Background
Close section
CSLM4000: Access to records
CSLM4001: background: access to records: introduction
CSLM4010: background: access to records: user roles - general
CSLM4015: background: access to records: SLBS maintenance role
CSLM4020: background: access to records: SLBS view role
Close section
CSLM5000: Data protection act
CSLM5001: Introduction
CSLM5010: Applications by members of the public
Close section
CSLM6000: Features of SLBS
CSLM6001: Introduction
CSLM6010: Date format
CSLM6015: Employments framework
CSLM6020: Hover help
CSLM6025: Online help
CSLM6030: System help
CSLM6035: Tabbing
CSLM6040: View functions
Close section
Complaints
Close section
CSLM7000: Student loan
CSLM7001: Introduction
CSLM7010: How are complaints handled at present?
CSLM7015: Complaints - policy issues
CSLM7020: Complaints - exchange of information
CSLM7025: Complaints - issue / amount of loan
CSLM7030: Complaints - loan statements
CSLM7035: Complaints - deductions from the wrong taxpayer
CSLM7040: Complaints - excessive deductions
CSLM7045: Complaints - deductions after loan is repaid
CSLM7050: Complaints - failure to deduct
CSLM7055: Complaints - delays / errors making refunds
CSLM7060: Complaints - errors in collection of arears
Close section
Compliance
Close section
CSLM8500: Borrower compliance
CSLM8501: Introduction
CSLM8510: Deduction from earnings
CSLM8515: Self assessment
CSLM8520: Legislation
CSLM8525: Discrepancies
CSLM8530: Opening enquiries
CSLM8535: Information powers
CSLM8540: Unmatched cases
CSLM8545: Failure to notify cases
CSLM8550: Switching on notices
CSLM8555: Switching off notices
CSLM8560: Settling an enquiry: when to recover student loan repayments
CSLM8565: Calculating interest
CSLM8570: Calculating penalties
CSLM8575: Settlement procudures
CSLM8580: Contentious appeals
Close section
CSLM9000: Employer compliance
CSLM9001: Introduction
CSLM9010: Employer's oblilgations
CSLM9015: Role of employer compliance staff
CSLM9020: Employer compliance - legislation
CSLM9025: Employer compliance - walk through tests
CSLM9030: Employer irregularities
CSLM9035: Employer compliance - penalties
CSLM9040: Recovery of unpaid student loans
CSLM9045: Employer compliance - contacting SCI
Close section
FAQs
Close section
CSLM10000: Employers questions and answers
CSLM10001: Introduction
CSLM10010: New employee
CSLM10060: Start notice
CSLM10110: How much to deduct
CSLM10160: Stop notice
CSLM10210: Employee leaves
CSLM10260: Forms, records and payment
Close section
CSLM11000: Borrowers questions and answers
CSLM11001: FAQs: borrowers questions and answers: introduction
CSLM11010: FAQs: borrowers questions and answers: making payments through my employer
CSLM11060: FAQs: borrowers questions and answers: amount of repayments
CSLM11110: FAQs: borrowers questions and answers: deductions made in error
CSLM11160: FAQs: borrowers questions and answers: stopping making repayments
CSLM11210: FAQs: borrowers questions and answers: changing employment
CSLM11260: FAQs: borrowers questions and answers: making payments through self assessment
Close section
CSLM12000: Legislation questions and answers
CSLM12001: Introduction
CSLM12010: General legislation
CSLM12060: Legislation - deductions by employers
CSLM12110: Legislation - self assessment
CSLM12160: Legislation - overseas residents
Close section
CSLM13000: Forms questions and answers
CSLM13001: Introduction
CSLM13010: Employers' forms
CSLM13060: Borrowers' forms
Close section
Mathcing records
Close section
CSLM14000: The matching exercise
CSLM14001: Introduction
CSLM14010: Details sent by loans company for matching
CSLM14015: How the matching exercise works and monthly borrower rematch
Close section
CSLM15000: Unmatched records
CSLM15001: Matching records: unmatched records: introduction
CSLM15010: Matching records: unmatched records: when is a record unmatched?
CSLM15015: Matching records: unmatched records: student loans company action in unmatched cases
CSLM15020: Matching records: unmatched records: HMRC action in unmatched cases
CSLM15025: Matching records: unmatched records: cases matched in error - general
CSLM15030: Matching records: unmatched records: cases matched in error - PAYE
CSLM15035: Matching records: unmatched records: cases matched in error - SA
Close section
SL repayments
Close section
CSLM16000: Calculation of loan repayments
CSLM16001: Introduction
CSLM16010: Student loans repayable to HMRC
CSLM16015: Who must repay student loans to HMRC?
CSLM16020: When do repayments start?
CSLM16025: When do repayments stop?
CSLM16030: How are repayments calculated?
CSLM16035: Unearned income
Close section
CSLM17000: Borrower within PAYE
CSLM17001: Introduction
CSLM17010: When employer should start deducting
CSLM17015: When employer should stop deducting
CSLM17020: What to do when employment ceases
CSLM17025: Start / stop notices and forms P45 and P46
CSLM17030: Maintaining records
CSLM17035: Remitting deductions to HMRC
CSLM17040: End of year
CSLM17045: Student loans business service
CSLM17050: Employer exempt from online filing
CSLM17055: Earnings, expenses and benefits
CSLM17060: How to use the student loans deduction tables and other methods of calculation
CSLM17065: Pay intervals other than weekly or monthly
CSLM17070: Special situations
Close section
CSLM18000: Order of deduction
CSLM18001: SL repayments: order of deduction: introduction
CSLM18010: SL repayments: order of deduction: types of court order
CSLM18015: SL repayments: order of deduction: order of deduction - except Scotland
CSLM18020: SL repayments: order of deduction: order of deduction - Scotland
CSLM18025: SL repayments: order of deduction: rounding down
Close section
CSLM19000: Borrower within SA
CSLM19001: Introduction
CSLM19010: Completion of the SA return
CSLM19015: SA return discrepancies in local offices
CSLM19020: SA return discrepancies in East Kilbride
CSLM19025: Payment of CSL liability within SA
CSLM19030: Penalties, surcharge and interest
CSLM19035: In year settlement cases
CSLM19040: SA - final year of loan
Close section
CSLM20000: Underpayments and overpayments
CSLM20001: SL repayments: underpayments and overpayments: introduction
CSLM20010: SL repayments: underpayments and overpayments: incorrect SL deductions - employer error
CSLM20015: SL repayments: underpayments and overpayments: incorrect deductions - start notification error
CSLM20020: SL repayments: underpayments and overpayments: employer over-deducts loan repayments
CSLM20025: SL repayments: underpayments and overpayments: employer under-deducts loan repayments
CSLM20030: SL repayments: underpayments and overpayments: employer fails to remit deductions to HMRC
CSLM20035: SL repayments: underpayments and overpayments: borrower fails to settle loan liability - SA case
CSLM20040: SL repayments: underpayments and overpayments: PAYE borrower claims a refund of deductions
CSLM20045: SL repayments: underpayments and overpayments: SA borrower - student loans overpayment
[3.234.208.66]
3.234.208.66
